Business Analyst Electrification

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

Job Posting Title: Business Analyst Electrification & Innovation – Multiple Opportunities

Our Electrification & Innovation (E&I) business empowers Australians to transition towards a cleaner energy future. As an end-to-end electrification business, we focus on developing leading, sustainable and scalable electrification products at pace, constantly improving our offerings to deliver the best value to our customers. We further actively invest in exploring novel concepts, incubating the best ideas into products that have the potential to radically transform the way Australians live for generations to come. 

We currently have multiple opportunities across our Electrification & Innovation (E&I) business that would combine efforts towards providing support for the exploration and validation of concepts at pace through a structured, data-driven development process to determine product-market fit. In addition, the development, delivery and iteration of electrification products, help build AGL as a market leader in the Australian Electrification market.

Key accountabilities of this role

• Data Analysis and Insights: Undertake a range of tasks that involve analysing data and presenting insights. This includes extracting data and processing it for basic product reporting; analysing sales, channels and customer data; and analysing market/competitor data for ‘horizon one’ (near term).

• Support the Product Owner by conducting comprehensive research, both internal and market-based, to develop and iterate product features and requirements aligned with E&I's strategy and OKRs.

• User Engagement, Conduct user research to gain insights into user needs, preferences, and behaviours related to electrification products. Engage with end-users through surveys, interviews, and usability testing to inform the development process.

• Proof of Concept Development, Create prototypes and models to visually represent the proposed features and functionalities of products and concepts under development.

• Testing, Own the execution of test cases, scripts, and scenarios to identify and report defects, anomalies, and inconsistencies. This includes all aspects of product functionality, performance, and user experience.

• Documentation Ownership, Create and maintain technical documentation, including system architecture diagrams, data flow charts, and process flows, to aid in the understanding of the products being developed.

• Cross-Functional Collaboration: Active collaboration with cross-functional teams, including Digital/Technology resources, Service Designers, Visual Designers and Marketing Specialists to ensure testing activities align with innovation objectives and timelines.

Qualifications, key skills and experience required

• Bachelor’s degree in a subject related to business, science, technology, engineering, or mathematics.

• Proven experience (2+ years) within a business analysis or product development role, demonstrating the ability to effectively problem solve.

• Previous Energy experience or prior work on consumer electrification products (such as rooftop solar, solar batteries, virtual power plants or electric vehicles) in Australia is highly desirable.

• Experience creating and maintaining technical documentation, such as user manuals and/or system architecture diagrams. And familiarity with navigating relevant regulations and laws on emerging technologies

• Ability to engage with and manage stakeholders at various levels, including key internal stakeholders and end-users.

• Excellent problem-solving skills and attention to detail, with the ability to systematically identify, isolate, and report defects. With a collaborative mindset with the ability to work closely with cross-functional teams in an agile environment.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work. 

• Discounts on energy, telcos and solar plans

• Access 20 weeks of paid parental leave for the primary carer, and an additional week of recharge leave per year. 

• Novated leasing and Electric Vehicle subscriptions.

We’d love to see your application submitted by this date: 31st of March 2024

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Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management