AddressDo you have the drive to build and promote our trusted brand to support ageing members of our clients to live safely in their own home?
We have an exciting opportunity for an experienced Business Development Consultant who is caring and compassionate, self-motivated, energetic and is looking for a position that has variety and offers an opportunity for ongoing professional development.
About us:
Celebrating our 12th Birthday this year, Home Instead Sunshine Coast & Gympie is the trusted choice for in-home care and companionship services in Queensland's Sunshine Coast.
We are a specialist provider of high-quality, relationship based, in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. Our services include assistance with personal care, light household duties, meal preparation, medication reminders, and transport to appointments, shopping and social outings.
We take personal responsibility for providing the best in-home care and support to meet our client's needs and are committed to addressing the individual and national challenges of Australia's ageing population. We are committed to making a positive difference in the lives of our clients and their families. By joining our dynamic and enthusiastic team you will be adding value and changing lives. To us, it’s personal.
About the role:
Reporting directly to the Business Operations Manager, the Business Development Consultant (BDC) role is focused on business growth and consultative sales, encompassing various responsibilities in networking, marketing, sales, and brand development for Home Instead Sunshine Coast & Gympie and its services. The BDC is tasked to increase service enquiries, achieved by researching and cultivating new referral sources in the community, creating events and nurturing and strengthening existing relationships to establish Home Instead as a trusted community resource and a renowned brand in delivering exceptional care services.
Functions of the role include:
- Research and identify new sources for client referrals.
- Build relationships with new Referral Providers (RPNs) according to the established goals. This includes conducting intro calls (cold calling), info calls, one on one meetings and group presentations using PowerPoint presentation and print materials to educate and inform them about available home care services and Home Instead’s point of difference.
- Maintain and enhance existing RPN relationships according to established goals and the annual networking plan. Complete new and existing visits on an ongoing sales cycle.
- Research, schedule and successfully execute regular community marketing events including health fairs, senior expos and any other event that promotes our service to the general public.
- Review networking, service enquiry, onboarding and retention strategies and deliver targeted training to improve and support growth & quality outcomes.
- Investigate and pilot market segment opportunities that support business growth and objectives.
- Develop an annual networking plan to drive Business Development and execute this plan measuring your progress against monthly networking targets and identification of future referral opportunities.
What we offer:
- Energetic and outgoing team
- Great working culture
- Birthday day off
- Passionate culture focusing on ‘person centred’ care
- Respectful and supportive atmosphere
- Growing company
- Competitive Salary Package with use of company vehicle
- Opportunity to work for a company that is locally owned and operated but also part of a national and global network
To be successful in the role you will need the following skills & experience:
- Demonstrated ability and confidence to sell consultatively and/or sales background.
- Accountable with skilled time management ability.
- Previous experience working with seniors is preferred.
- Knowledge of the aged care industry is preferred.
- Must have excellent oral and written communication skills, and be proficient in the use of computers including email, Word and Excel.
- Must have a professional demeanour that creates a favourable first impression that puts people at ease and builds into a trusting relationship.
- Must be able to demonstrate good listening skills.
- Must have an understanding about the importance of maintaining confidentiality and privacy of information and adhering to company policies and procedures.
- Must be a team player whilst also being able to work independently and take ownership of the role and all its responsibilities.
- Must be able to demonstrate effective interpersonal skills as well as sound judgement and good decision-making skills.
- Must demonstrate discretion, integrity, fair-mindedness consistent with the culture and values of Home Instead.
- Professional attire and presentation at all times.
- Must possess a valid driver’s license.
If this role sounds perfect, please express your interest by including a cover letter. Please ensure you address the skills and experience requirements. Applications can be submitted via SEEK or emailing ********@homeinsteadsc.com.au.
Applications close 31 May 2024
