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Form of workYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The primary responsibility for this position will be to acquire new merchants to accept American Express, improving overall card acceptance and increasing card acceptance across the small business segment of B2C & B2B industries in Australia.
The successful candidate will ultimately deliver the Merchant Value Proposition with confidence and creativity, highlighting the benefits of AXP acceptance to their prospects. Positioning themselves as a consultant, they will leverage tools like financial modeling and merchant marketing campaigns, ultimately demonstrating a superior understanding of Merchant product solutions, the customer’s business, their competitive landscape and local & business environment.
This role is responsible for identifying, developing and closing out sales opportunities across the small business segments. You will be required to build and manage a robust pipeline of merchant prospects. Also critical is a high level of tenacity and resilience.
You will need to seek alternative solutions within a defined rate structure, enabling you to convert customers who may have formed a viewpoint not consistent with our delivered value.
Qualifications
- Sales or payments experience with a successful track record, preferably in the small business segment
- Structured methodology to pipeline management
- Strong financial acumen (understanding of cash flow) and have the ability to have a confident discussion in relation to Merchant Fee’s, acceptance and finance
- Ability to collaborate and influence internally and externally (over the phone)
- Ability to articulate knowledge about products, services and value proposition to prospects is a must
- Experience using CRM Tools
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
