Business Improvement Specialist

We’re currently searching for a new Business Improvement Specialistto join our growing team.

The focus of this role is to review, improve and redesign business processes and services in partnership with internal stakeholders to continually improve internal business practices and service delivery to our customers.

Our Business Improvement Specialist works as a member of a cross-functional team that leads and undertakes a range of projects and tasks that are focussed on enhancing the operational efficiency of our business. This role assists with identifying areas of improvement, defining problems, planning, and developing system-oriented solutions across all business areas of Best Practice Software.

This is a fantastic and unique opportunity to work across our business on a wide variety of exciting business system projects. If you have a can do attitude and enjoy working as part of a productive team, this role is for you.

As a member of our Business Improvement Team, you will:

• Collaborate and build relationships across teams to identify process improvement opportunities;
• Provide a responsive problem-solving service to internal stakeholders to assist them with continuous improvement;
• Continually and proactively analyse, redesign, and improve company-wide business processes and ensure our business systems work cohesively;
• Plan and deploy new business processes and system solutions in response to new services or offerings to customers;
• Establish and maintain strong relationships with all business stakeholders that encourage collaborative and cross functional synergies to deliver organisational goals;
• Work with the Business Systems team to implement enhancements and organisational initiatives; and
• Proactively contribute to the team to promote quality and continuously improve our internal processes.

We believe our ideal applicant will demonstrate the following attributes:

• 3-5 years experience in small-medium ICT or business project delivery, preferably with a Business Analysis, Project Management or similar background
• Demonstrated work ethic, positive attitude, be self-motivated and proactive
• Experience in requirements elicitation and management, process and functional system design, testing and implementation
• Excellent interpersonal and communications skills and demonstrated expertise in stakeholder engagement and management
• Able to translate business requirements into processes and features and prepare them for development
• Proven ability in troubleshooting and problem solving both independently and collaboratively
• Ability to manage competing priorities and meet deadlines
• Experience working in Agile development, ITIL and Dynamics 365
• Occasional travel to participate in team and go live activities

Your new career starts here.

For more information on this role, please contact Kerrie Donohue on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand).

If you're ready to soar to new heights, then hit that button below marked Apply for This Job. Please ensure that you complete the screening questions before submitting, as this will form part of your application. Only those applicants required for an interview will be contacted as a result of this application.