Business Support Officer

About the company

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.

About the role

Seeking a professional Business Support Officer to provide support and be the front-of house and key reception personnel to our business. To be successful in this role you will need to be a highly motivated team player with a proactive approach to your work.  You will thrive in a fast paced, demanding and varied work environment.  You will possess a willingness to learn and ask questions where need be. Essentials to this role are a strong attention to detail and the ability to work autonomously. We will provide in-house training to the successful candidate, but the foundations of previous administrative experience would be desirable. 

Responsibilities

Within this role, the successful candidate will be responsible for;

• General Front of House Reception Duties – liaising with clientele, in-coming calls, mail collection, sample receive and dispatch
• Report Writing / Data Entry
• Providing administrative support to the Management team and following their lead and instructions
• Coordination of travel, accommodation and expenses
• Creation of Purchase Orders and Maintaining Stock Levels  
• Compiling sales data and completing monthly invoicing, ensuring KPI’s are met 
• Exemplary time management and organizational skills including the ability to work on multiple tasks simultaneously and respond to changing requirements quickly
• Excellent interpersonal, relationship building skills with the ability to engage effectively with a range of internal and external stakeholders,
• Strong written communication skills with a high attention to detail in spelling and grammar

Selection criteria

To be successful in this role the following competencies are essential:

• A high level of technological aptitude and savviness
• Advanced MS Office Skills including Word, Excel and PowerPoint Good time management skills
• Accurate keyboard skills and proven accuracy and speed
• Excellent spelling, grammar and punctuation skills
• Confident Phone Mannerisms and communication skills
• Ability to work under pressure and maintain a high attention to detail
• Knowledge of clerical and administrative procedures
• Adaptability to learn new processes and procedures
• Excellent organizational skills and self-motivation
• Ability to work unsupervised
• Sensitivity to deal with and maintain confidential information
• The candidate must be able to provide evidence of their right to work in Australia
• Be able to work in a team environment

Culture

Intertek is a global organisation which respects diverse perspectives, experiences and traditions as essential and values each employee's contribution toward achieving its business objectives.

Intertek is an Equal Opportunity employer and it is our Company’s policy to employ suitably qualified or experienced persons without discrimination against any employee or applicant for employment due to their ancestry, age, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or any other protected group status.

We recognise and respect the value and contribution that individuals of different backgrounds, cultures and perspectives bring to our organization and we are committed to providing a positive, safe and inclusive work environment for everyone in our diverse and talented team.

Intertek is also committed to ensuring our recruitment process is fair, equitable and accessible for people from all backgrounds. Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply for our vacancies. If you have any questions in relation to our recruitment process, please email us at ***************@intertek.com.