Cafe Manager

Seeking a manager for our newly renovated social enterprise café

We have an amazing opportunity available for an energetic Café Manager who is ready to lead our team at Good Social Café at 307 Wright Street, Adelaide and grow their career. We are looking to hire an experienced Café Manager to operate our café and oversee the day to-day operations. The Café Manager’s responsibilities include making coffees, rostering, ordering and maintaining stock, processing payments using the café’s Point of Sale System and ensuring the café is managed exceptionally well at all times. 

Ultimately, an exceptional Café Manager should be able to set the highest standard in excellent customer service and workplace culture.
 

Position Duties:

These diverse roles involve a variety of responsibilities including, but not limited to; 

• Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times
• Identifying strategies to retain and attract customers.
• Listening to customer feedback and consistently working to ensure positive customer experiences
• Leading the café team in efficient day to day operations
• Management of staff including rosters, shift changes and team meetings
• Office administration duties such as cash handling, banking, and time sheets
• Cost control with regard to cost of goods and labour
• Identifying talent, interviewing, hiring and on-boarding new team members
• Training team members and supervisors, completing performance reviews
• Ordering of stock from various suppliers
• Executing marketing promotions
• Ensuring safety and security standards are recognized and upheld
   

Café Manager Requirements:

• Barista experience
• Sound knowledge of food health and safety regulations.
• Exemplary management skills
• Excellent organizational and time management skills
• Effective communication skills
• Successful team leading skills
• Exceptional customer service skills

Suitable candidates with the following skills, experience and qualities are encouraged to apply:
 

Essential Criteria

• Hands on and happy to perform day to day Café requirements
• Passionate about our humanitarian values and ready to make a difference
• Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service
• An engaged and energetic team player who celebrates shared success and willing to go the extra mile to help the team
• Ability to speak clearly and listen attentively to both customers and colleagues
• Ability to multi-task and adapt to changing customer levels as required
• Knowledge and experience of cash handling policies and procedures
• Excellent attention to detail
• Confident manner
• Positive approach to change
   

Desirable criteria:

• Experience in Hospitality Supervision/ Management
• Valid SA driver's license and own vehicle
• first aid and food safety certifications
   

About Good Social Café & Eatery

Good Social Café is a not for profit café that grew from a social conscience to give back to the community. It’s a small space located in the city. It runs at a steady pace as it’s on a quieter street but does get a lot of local business & local community customers. 

Our motto is that we are for purpose not for profit so we are a very warm and welcoming space engaging with our customers but also are very focused on serving the best quality of coffee, food and of course customer service as the café is connected to an op shop and a charity organization. 

All applications will be considered in professional confidence. To register your interest for the role, please submit your application (including a CV and a cover letter) today!