We are seeking a talented, vibrant and dynamic QT Café Manager, that will bring individuality, creativity and passion into turning the ordinary into extraordinary.
About EVT
QT Hotels & Resorts is part of EVT, one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Newcastle
Heritage on the harbour, QT Newcastle’s the newest QT on the block. Escape yesterday’s gravity and work amongst hospitality stars across our 104 guest rooms, Jana Restaurant & Bar and Rooftop at QT. With a breezy commute and CBD sea views, QT is calling for absolute Daymakers. How will you answer?
About the role
The Café Manager challenges our expectations and brings new and exciting ideas to create exceptional guest experiences across our amazing spaces.
The individual will take the lead driving breakfast and lunch service.
Some duties include:
- Lead the day-to-day management and operations of the Café with a hands on approach.
- Implement regular trainings with the team with a focus on the customer journey and overall guest experience.
- Monitor rosters and manning using hotel occupancy and breakfast packages as a guide to forecast high demand periods.
- Motivate staff and be positive and passionate in all aspects of the role.
- Develop and update sequence of service's for both breakfast and lunch trade.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- 50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.
- Paid Parental Leave.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Demonstrated experience in a similar role.
- The ability to work in a fast paced, high volume, café and bar with a calm approach.
- Passion for hospitality and customer service.
- Excellent presentation and exceptional communication skills.
- A team player with a hands on approach and the ability to coach and develop a team of high performing individuals.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts https://www.evt.com/elevate/careers/