AddressWe are looking for a Cafe/Restaurant Manager to lead all aspects of our business. The position is for a six months fixed-term. You will deliver a high-quality menu (Filipino and Modern Australian) and inspire our staff to provide excellent customer service. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining area, check-in with customers and balance seating capacity. Back of the house management, wide knowledge and experience with Filipino food is immensely essential. We’ll expect you to lead by example and encourage staffs in our fast-paced environment. Ultimately, you will ensure our Cafe/Restaurant runs smoothly and customers have pleasant dining experiences.
Cafe/Restaurant Manager responsibilities include:
* Maintaining the restaurant’s revenue and quality goals. You will ensure smooth and efficient restaurant operation, as well as maintaining high productivity, quality, and customer-service standards.
* Coordinate daily Front of the House and Back of the House operations.
* Hire and train qualified chefs and wait staff, and set work schedules.
* Overseeing stock levels, ordering supplies, food prep and ensuring compliance with licensing, hygiene and health and safety legislation.
* Promoting and marketing the business.
* Assessing and improving profitability.
* Deliver superior service and maximize customer satisfaction.
* Respond efficiently and accurately to customer enquiries and complaints.
* Regularly review product quality.
* Appraise staff performance and provide feedback to improve productivity.
* Estimate future needs for goods, kitchen utensils and cleaning products.
* Control operational costs and identify measures to cut waste.
* Create and present detailed reports (staffing/sales) on weekly, monthly and annual revenues and expenses.
* Keeping statistical and financial records.
* Implement policies and protocols that will maintain future Cafe/Restaurant operations.
Requirements and skills:
* Proven work experience as a Cafe/Restaurant Manager, Cafe/Restaurant General Manager, Hospitality Manager or similar role.
* Proven customer service experience as a manager in a multicultural environment.
* Extensive knowledge and experience of different Filipino food and beverage, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
* Familiarity with Cafe/Restaurant management software, like Qiki.
* Strong leadership, motivational and people skills.
* Acute financial management skills.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Afternoon, Evening
- Tuesday: Afternoon, Evening
- Wednesday: Afternoon, Evening
- Thursday: Afternoon, Evening
- Friday: Afternoon, Evening
- Saturday: Afternoon, Evening
- Sunday: Afternoon, Evening
- More than 4 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected salary: $1,254 per week
