Address ** 3 months to start - Preference is Permanent **** $31-$34 per hr + Super **** Pyrmont **** Start date: Monday 12th Feb **WOW Recruitment are looking for a Call Centre Consultant to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss. The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential.
Perks & Benefits:
Be involved in a new team that radiates a culture of excellence
This company encourages supports career and personal growth
All expenses paid 3 day Christmas trip each year!
Generous salary packaging earning between $60K to $65K plus Super when permanent
Monday- Friday - No weekends
What you’ll be doing:
Outbound customer service calls to support current marketing campaigns
Set appointments for the clinicians in your area
Learning & efficiently using a range of software & applications
Performing adhoc general administration duties
You will be provided full training and support
No direct sales, converting clients is your focus
What you will bring:
2+ years of phone-based Customer Service experience (outbound preferred)
A bubbly, positive phone manner
You’re an excellent listener, which helps you build genuine rapport with customers
Picking up the phone doesn’t faze you
Self-motivated and able to work alone/unsupervised.
Excellent organisational & prioritising skills
Ability to be flexible within the workplace & work effectively within a team
Willingness to learn basic repair and maintenance of hearing aids
If you’re interested to learn more about this Call Centre Consultant role, APPLY NOW and Brad will be in touch!
