Call Centre - State Government Contracts

This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.
About the role
Job Title: Call Centre Operator
Location: Regents Park - Full time in the office
Contract Duration: 3 months with potential extension
Salary: $35.01 + Super
The position requires the staff member to be working shift work on a rotating roster and will be operating 10 hours a day / 7 days a week / 24 hour availability.
Key Responsibilities:

• To take incoming calls and record absence in multiple computer systems
• High level administrative support to the rostering, deployment and People Hub team
• Accurate data entry into various rostering systems
• Processing, updating and working on shift absence on Excel Spreadsheets
• Communication with staff at all levels of the organisation both in person and over the telephone

Skills:

• Strong written and verbal communication skills
• Excel Skills necessary
• Ability to multitask and handle multiple enquiries
• Experience with technology and computer systems
• Previous experience in administrative and customer service roles
• Flexibility

Benefits:

• Opportunity to work within the NSW Government
• Work life balance
• Supportive and collaborative work environment

To apply for this role, please submit your resume and a cover letter addressing the key responsibilities and requirements of the position.For additional information please contact marcin.sajna@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Call Centre - State Government Contracts
Education
Secondary School/High School