Care Coordinator (Home Care) – Brisbane

The Care Coordinator (Home Care) role is responsible for supporting clients by providing excellent customer service and effective and efficient coordination of care.
The Care Coordinator (Home Care) is an integral member of the Care Team and will be expected to demonstrate exemplary customer service skills, a willingness to learn and follow established procedures and the ability to cope in a fast-paced environment.
The Care Coordinator (Home Care) is responsible for client screening and intake, non-clinical assessments and support plan development, risk identification and mitigation strategies, planning and implementing support strategies, monitoring and evaluating supports, and managing transition to other forms of support and care relevant to each client’s changing needs.
Care Coordination experience is not necessary; however, good communication and customer service skills are essential to be successful in this role, along with the ability and willingness to learn.
The role is ideal for a new graduate looking for a career in the health and social care sector, and/or a customer service professional looking for a change and to make a difference in people’s lives. This is an opportunity to be part of a dynamic team with an organisation that invests in the development of our people and supports career progression.
This role will be located in the CBD full time and a driver's licence is required for client visits.