Care Scheduler And Administration Assistant

ABOUT US
Since 2006, RetireAustralia has supported residents to lead secure, independent and fulfilled lives within the communities they choose to call home. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians.
We are one of the largest privately-owned retirement village owners, operators and developers in Australia. Our portfolio is comprised of unique retirement communities located across New South Wales, Queensland and South Australia.
In recent years, we have cultivated our development expertise, extended several existing communities and are planning and developing new purpose-built communities in areas with high demand for quality senior living.
ABOUT THE POSITION
We are seeking an accomplished and motivated Scheduler and Administrator to join our dynamic South Australian Home Care team on a Full-Time basis. This role offers the flexibility of working both from home and our support office at Tea Tree Retirement Village. Our focus is on optimising the efficient delivery of services to our clients, underpinned by a strong commitment to a resident-centred approach.
Under the guidance of the Regional Care Manager, your responsibilities will encompass:
Coordinating and managing the allocation of employees to client services.
Developing and maintaining customer service schedules, which include service planning, confirmation, as well as managing short-notice placements and cancellations.
Preparing and transmitting schedules for customer services to our Home Care employees.
Handling incoming and outgoing calls and emails from both internal and external stakeholders.
Organising replacement employees to cover scheduled or unforeseen absences and shift changes.
Maintaining and updating data within our company's information systems.
Undertaking general administrative tasks such as managing mail and courier services, ordering stationery, and restocking kitchen supplies.
ESSENTIAL CRITERIA
As part of the application process, you will be required to provide a National Police Check, proof of right to work in Australia, verification of identification, and participate in pre-employment assessment.
Experience in rostering/scheduling and Administration.
Experience working within the Aged or Community Care services (desirable)
Current Drivers Licence
National Police Check (or ability to obtain)
First Aid & CPR Certificate (or ability to obtain).
COVID-19 vaccinations (or ability to obtain).
Ability to pass a pre-employment medical and drug and alcohol test.
To take the next step in your career click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.