Case Manager - Community Support Worker

Apollo Care Services is a provider of care services for both the Aged and Disabled. We are community driven and our goal is to provide holistic care and empower those who are less fortunate with both the education and tools to have a higher quality of life.

We are looking for an enthusiastic Case Manager - Community Support Worker to further develop and grow our business whilst also empowering our broader local community.

Your attention to detail driving the delivery of high customer service excellence with the ability to assist consumer budgets across different packages in either the disability or aged care sector.

Based: North of the river, Perth.

Responsibilities

• Assessing clients' needs and planning, developing and implementing educational, training and support programs
• Interviewing clients and assessing the nature and extent of difficulties
• Monitoring and reporting on the progress of clients
• Referring clients to agencies that can provide additional help
• Assist in-home assessments, referrals, care plan reviews & goal planning for consumers
• Assist client budget & reporting
• Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
• Liasing with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
• Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
• Preparing submissions for funding and resources, and reports to government bodies and other agencies
• Assisting young people to solve social, emotional and financial problems
• Excellent time management with client case load
• Respond & communicate effectively with clients re: changing care needs
• Possess empathy & understanding towards the needs of older people
• Working within a broader team and liaising with our expert staff

Our Culture & Benefits

• To work within a supportive disability/home care team of dedicated professionals
• Thorough systems & processes in place
• Innovative, progressive community care organisation
• Rewarding permanent position providing quality of life for people within the residential & the community
• Ongoing training & professional development opportunities

Requirements for Success

Knowledge of & enthusiasm for Disability and Aged Care Services & a Consumer Directed care environment

Diploma level or above qualification in community, aged, health or another discipline desirable

Access to a reliable, registered motor vehicle with full comprehensive insurance and a valid driver's license

Strong computer skills

A clear national police check and working with children check upon role offer

If you are enthusiastic and can demonstrate empathy and understanding towards the needs of the aged and disabled, we would love to hear from you!

We are always looking to improve our office team as well as our Support Workers so please reach out!