Case Manager X 2: Post Custodial Support

Post-Custodial SupportCase Manager: x 2  (Coffs Harbour and Surrounds)

About the role: As a Post-Custodial SupportCase Manager with us, your role will involve helping people rebuild their lives after incarceration and supports people released from custody to reduce the risk of harmful AOD use. They help participants reintegrate into the community using a variety of tools and supports such as

• intake and assessment
• transition planning and risk assessment,
• individual counselling and goal setting
• supported referrals for clinical and medical interventions
• referrals for employment, training and housing
• family and community engagement 
• living skills development.

About the program 

The aim of the program is to reduce risk of harmful AOD use, overdose and suicide, and to decrease re-offending rates. The role works with people exiting centres such as Clarence Correctional Centre or Mid North Coast Correctional Centre or those exiting custody elsewhere who intend to live in the region.

A vehicle is available from a central location for work in the community and surrounds. The program is funded to September 2027. 

Hours and location: There is one full time role for 35 hours a week and one part time role for 24 hours a week. Both roles will require travel in and around the Clarence and Mid North Coast region.

Those with a lived experience of incarceration / AOD lived experience / identify as Aboriginal are encouraged to apply. 

About you: Selection criteria: 

Qualifications and checks

1. Diploma level qualification or above in Community Services, Social Work, Mental Health, Justice, Psychology and/or Welfare Studies 
2. Current Driver's Licence, A satisfactory Criminal Record Check, Working with Children Check, COVID vaccination and First Aid certificate.

Professional skills and experience

1. Experience working within AOD, criminal justice or another relevant sector with an understanding of complex clinical presentations.
2. Substantial case work experience to support a range of practical and psychosocial needs and community support for people who have experienced incarceration.
3. Demonstrated proficiency using the Microsoft suite, a variety of databases and video conferencing tools such as zoom.

Additional selection criteria

If you are applying for the lived experience role, please address the selection criteria below.

1. A lived experience of rehabilitation after staying in a custodial environment with the capacity to outline the steps you took towards recovery and how you remain active in your recovery.
2. Ability to enter correctional facilities. (screening process is required based on application) 

What’s in it for you: 

We support our staff with generous work conditions and benefits - whether its ways to make money go further, a great work culture, or opportunities to develop skills. The Buttery’s reward package includes: 

• Flexible working solutions to support work-life balance. We offer the potential to scale your hours up or down over time. 
• Six weeks paid annual leave (pro rata) is provided to spend more time on holiday. 
• Training and career development opportunities. 
• Access to external clinical supervision for direct service staff. 
• 24/7 Employee Assistance Program includes access to an online wellbeing platform and financial and legal advice, free to staff and their immediate family. 
• Salary sacrifice benefits allow a 6-12% increase in take home pay. Staff receive an ATO-approved incentive and can access 15,899 of tax-free salary to pay a mortgage, rent, loan, credit card or school fees. 
• A $2,650 meal and accommodation card. 
• The ability to package computer, phone, or novated vehicle lease costs. 

Find out more: For a position description, see https://www.buttery.org.au/employment-opportunities

For any other queries, please contact ***********@buttery.org.au

This role will be remunerated at SCHCDS Level 4 (41.52ph). For a 35 hour week, this is a package of approximately $84k including superannuation with access to salary packaging to potentially increase your take home pay by another 5k.  

How to apply: Please email your resume and cover letter addressing the selection criteria above to ***********@buttery.org.au

In your cover letter, please note which role you are interested in and use each of the selection criteria above as a heading and write a brief paragraph under each one addressing it. Unfortunately, applications that do not address the selection criteria will not be considered. 

Applications close: We will be processing applications as they arrive and will make offers as soon as a suitable applicant is found.

About us: The Buttery is a not-for-profit charitable organisation established in 1973.Through residential and community-based programs, we specialise in the treatment of alcohol and other drug dependence and mental health conditions. Our programs are evidence-based, best-practice and informed by the latest research into recovery. We never stop believing in change for the better, and we consistently work to improve the lives of the people we support. We operate from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Yaegl, Dunghutti and Birpai lands.

The Buttery recognises the benefits that diversity and inclusion bring, and encourages people from all backgrounds, abilities and identities to apply to our vacancies. Aboriginal and Torres Strait Islander people and CALD and LGBTIQA+ community members are encouraged to apply. We are proud to have active RAP and Rainbow groups.