Certificate Iii Business- Medical Administration

Have you recently completed school and seeking an exciting part time employment opportunity for 2024? 

gforce Apprentices and Trainees is one of the region's largest employers of Apprentices and Trainees. We currently have an excellent opportunity for an initiative-taking individual to undertake a part time Traineeship in Certificate III Business- Medical Administration, training in a dental clinic that provides clients with a comfortable experience from the moment they walk in the door.

The Role:

• Greeting patients and checking them in for appointments
• Answering phones and scheduling appointments
• Verifying patients' insurance coverage and updating insurance information
• Collecting payments and processing insurance claims
• Managing patient records and medical history
• Ensuring cleanliness and organisation of reception area
• Preparing treatment rooms for patient procedures
• Assisting in administrative tasks
• Participating in team meetings and training sessions to improve office efficiency and patient care
• Adhering to HIPAA regulations and maintaining patient confidentiality 
• Collaborating with other staff members to ensure smooth operation of the dental office
• Providing information to patients about dental procedures and treatment plans

We are seeking an enthusiastic, friendly and outgoing individual to join our small team as a dental receptionist.  The ideal candidate will possess a warm and welcoming demeanour, with a natural ability to put patients at ease. They should have excellent communication skills and enjoy interacting with people from diverse backgrounds. A positive attitude and a genuine passion for helping others are essential qualities for success in this role.

We encourage individuals with an interest in dental nursing or those looking to complete further studies in the dental field to apply. This position offers an excellent opportunity for growth and development within the dental industry. We value ambition and are committed to supporting our team members in pursuing their career goals.

We are looking for someone who can create a fun and inviting atmosphere in our reception area, making patients feel comfortable and valued the moment they walk in the door.

Attention to detail, strong organisational skills, and the ability to multitask in a fast-paced environment are also important attributes. Previous experience in customer service or healthcare administration is preferred but not required.