AddressWesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.
About us:
Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.
Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.
About the role:
The Change Manager for eCommerce & Loyalty holds a pivotal position in aiding the implementation of strategic eCommerce and Loyalty initiatives through efficient change management procedures. This role focusses on ensuring seamless transitions and uptake of novel systems, processes, and methodologies to optimise the outcomes of significant strategic endeavours.
What you'll bring:
- 8-10 years of experience in change management, ideally in digital, loyalty, or technology environments.
- Ability to analyse and understand the impacts of change on people, process and technology and develop plans to manage these impacts.
- Expertise in designing and delivering change strategies and related plans including communications and engagement, and training plans.
- Proven experience in building strong relationships with key stakeholders and managing resistance to change.Expertise in monitoring and tracking change readiness and adoption of change.
- Effective collaboration with consideration and respect for team members' contributions.
- Thorough understanding of change management principles, methodologies, and best practices.
- Demonstrated leadership in managing diverse change projects and driving effective change.
- Exceptional communication and interpersonal skills.
- Proficiency in project management tools and techniques, with the ability to influence and motivate individuals at all organisational levels.
- Relevant tertiary qualification (Business, Organisational Change, Human Resource Management, Communications, or related field)
- Certification in Change Management (e.g., Prosci, ACMP) is desirable
Join us in shaping a supportive and thriving work environment where every team member plays a crucial role in our collective success.
Why us?
- A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now.
- Flexible working that is balanced with our organisational need to create connections and enable collaboration.
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
- ‘We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.
- Novated leasing options with discounted onsite parking
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
- Beautiful outdoor terrace for work and recreation
- Food, coffee and health & wellbeing facilities onsite including a free fully equipped gym
- Dedicated end of trip facilities (cycle racks, showers, lockers).
This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.
Aboriginal and Torres Strait Islander Applicants
Our vision is to stand as the employer of choice for Indigenous Australians, reflecting our dedication through a substantial investment aimed at attracting, empowering, and retaining Aboriginal and Torres Strait Islander personnel throughout our expansive array of stores and corporate offices. We provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement within Wesfarmers Health.
For additional details, don't hesitate to reach out to our First Nations Affairs and Enterprise Manager via email at **********@api.net.au. When contacting us, please ensure that you include the Position Number and the Job Title in the subject line. Kindly note that this email address is for inquiries only; please withhold from submitting your application to this address.
