We are recruiting an experienced Program Manager - eCommerce who will be at the forefront of a major technology-heavy delivery program, orchestrating and facilitating cross-functional teams in creating and executing the program’s vision.
This role will suit a seasoned professional with a strong background in transformation program management, senior stakeholder engagement, executive level communication, agile/lean methodologies, and a deep understanding of technology delivery in the retail sector.
What does the role involve?
- Lead cross-functional teams in establishing and executing the roadmap to deliver on the program's strategic vision through agile/lean methodologies comprising working rhythms that ensure efficient and effective program delivery.
- Act as strategic partner to the Executive Program sponsor ensuring full and expedient transparency into program performance and areas where course correction is required.
- Provide innovative ideas to optimise program spend and accelerate benefits realisation.
- Identify and assess risks and issues at the program level, developing mitigation and contingency plans.
- Manage program-level dependencies, identifying solves with minimal impact to overall program delivery.
- Facilitate collaboration and communication among team members, fostering a culture of empowerment and accountability.
- Develop, manage, and monitor program budgets, ensuring financial goals are met.
- Collaborate with finance and relevant stakeholders to optimise resource allocation and cost-effectiveness.
- Identify and mobilise necessary resources and capabilities required for program success.
- Work closely with People & Culture and other departments to ensure the availability of skilled personnel and other essential resources.
Who are we looking for?
- Proven experience as a Program Manager delivering complex, technology-driven, transformations within the retail sector.
- A strong understanding of agile/lean methodologies and cross-functional team dynamics.
- Excellent financial acumen with experience managing program budgets.
- Excellent executive presence and communication as well as senior stakeholder management.
- Demonstrated ability to identify, mobilise, and manage resources effectively.
- Proficient in program performance reporting and roadmap integration across value, technology, and capacity.
- Strong risk management and problem-solving skills.
- A Bachelor's or Master's degree in Business, Project Management, or a related field.
- Transformation experience in Retail Sector
- 12 month Fixed Term Contract
- Melbourne/Hybrid