Chief Operating Officer

LifeFul NDIS, a leading disability support services company, is seeking a highly motivated and experienced Chief Operating Officer (COO) to join our team. As the COO, you will play a crucial role in managing our operations, ensuring high-quality service delivery, and driving growth initiatives. If you are a dynamic leader with a passion for making a positive impact in the disability support services sector, we invite you to apply for this exciting opportunity.

Responsibilities:

• Design, plan and implement business strategies, plans and procedures
• Set and monitor goals for business growth and success
• Establish and enforce policies and procedures that promote company culture and vision
• Overseeing daily operations
• Preparing and presenting operational and management reports to the CEO and other stakeholders
• Ensuring compliance with company, state and federal regulations
• Driving sustainable growth and minimizing losses
• Leading business relations with partners and clients
• Reviewing budgets and staffing and making adjustments as needed

Qualifications:

• Degree qualifications (B.Bus, B.Comm, MBA or similar) or Health Quals with significant business experience.

Essential Experience required:

• Demonstrated experience in leading a Sales and Marketing Team.
• Experience in writing winning tenders.
• Strong process and systems focus.
• Ambitious with potential pathway to CEO.
• Experience in customer service.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong leadership abilities with a focus on mentorship and team development.
• Experience in business development, and strategic planning.
• Ability to adapt to changing business needs and priorities.
• Highly technically and systems literate.
• Ability to manage a significant team.

Experience in mergers and acquisitions is desired but not essential.

If you are a results-oriented leader with a commitment to excellence and a drive to make a difference in the lives of individuals with disabilities, we encourage you to apply for this position. Join us in our mission to provide exceptional support coordination services and foster positive outcomes for our clients.