AddressRealise your potential, with the support of our village. As a not-for-profit, SDN has delivered early childhood education, children's therapies, and family support services since 1905. We're one of Australia's most respected children's services organisations, with 650+ staff across 37 sites in NSW and the ACT. Build a career you're proud of, with networking, training, and promotion opportunities.
Location & Work type
SDN Bluebell (Belconnen, ACT)
Part-time, Mat leave contract until 20 Jan 2025. 6.5 hours/days, Monday to Thursday.
What you'll do
- Provide accurate and timely information and customer service in a professional manner
- Develop positive relationships with staff, children, families and other stakeholders
- Responsible for a variety of processes including but not limited to, email management, processing direct debit fee charges in Qikkids or Story Park Manage, issuing statements and invoices, banking and iPOS, petty cash, data entry, managing Qikkids and/or Story Park Manage processes, reporting, processing funding applications, and recording and maintaining enrolment records
- Provide administrative support to a range of internal and external stakeholders, including filing, updating records, ordering resources, food and consumables supplies, archiving records, answering phone calls, IT support
- Working with the Centre Director and SET to enrol new families including waitlist maintenance, making verbal offers, conducting centre tours, providing up to date on boarding material and maintaining a high level of utilisation
- Maintain and ensure confidentiality at all times when exchanging information with families and staff
- Perform any other duties as requested by your manager consistent with the position.
Who you are
- Previous administrative experience, desirably in a child care or community setting
- Current Working with Children's Check (NSW) or Working with Vulnerable People Card (ACT)
- Knowledge of the Child Care Subsidy (CCS) and processes to assist families with payment of fees (desirable)
- Demonstrated administration, organisational and time management skills
- Ability to handle multiple tasks in an accurate and timely manner
- Demonstrated numeracy, accuracy and attention to detail
- Well-developed computer skills, Qikkids or StoryPark Manage experience (desirable) and accounting/finance system knowledge
- Excellent written and oral communication skills
- Effective relationship building and interpersonal skills with a customer orientated focus
Your benefits
- Positive welcoming culture
- Priority placement for children of staff members and discounted child care fees
- Paid parental leave
- 12 day personal / carer's leave per year
- Rewards and Recognition Program
- Access to Long Service Leave after 5 years continuous service
- Finders fee - Referral Scheme
- Employee Assistance Program - Free, voluntary and confidential counselling service
- Paid mandatory Work Health and Safety training including First Aid and CPR
- SDN Staff Giving Fund
- Purchased Leave
- Study Leave
- Picnic Day - One extra day paid leave for all permanent staff
- Flu Vaccination reimbursement
- Access to Flare HR - gift card discounts to leading major retailers
What it's like to work with our village
When you join SDN, you join a village that partners with families to enrich young lives. Our team is here to help you explore your interests and unleash your talents. We learn and grow together, sharing tools, resources, and knowledge.
At SDN, everyone is welcome and respected. We encourage Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.Successful applicants will be subject to relevant pre-employment checks including Working with Children Check (NSW), National Police Check and Covid 19 vaccination in line with government regulations.
If you believe that by working together we can make the world a better and more equitable place, then we'd love to hear from you.
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