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SalaryLocation: Hurstville, Sydney NSW
Company: Multiple opportunities are currently available to join a market leading automotive service that is reputable for their fun and supportive environment. Our client has a strong focus on accident management and replacement vehicles.
The Claims Assessor is responsible for managing a portfolio of repair and hire claims, providing exceptional service to customers in a timely manner.
Role & Responsibilites:
- Oversee and end-to-end manage a portfolio of repair and hire car claims
- Proactively respond to inbound client queries professionally and efficiently
- Liaise with a variety of internal and external stakeholders including insurance providers and repair shops
- Conduct thorough assessment and investigations of files including completion of rental documentation
The ideal candidate will have the following skills and experience
- Prior experience working in a customer service/claims assessing/administrator role within the insurance and/or financial services industry
- Previous motor claims experience desirable but not a must
- A relevant degree in Economics, Finance & Commerce desirable
- Outstanding verbal & written communication, showcasing resilience and empathy when dealing with complex situatons
- Strong attention to details, problem-solving skills and an investigative mind
If you are wanting to join a supportive and collaborative environment and have a genuine interest in progressing your career within claims assessment then we would love to hear from you. Candidates with previous insurance industry exposure will be well regarded.
If you are a suitable candidate for this position and have the relevant experience please send your resume to **************@marsrecruitment.com.au
Please note that all applications will be handled in the strictest of confidence.
