Client Relationship Manager - Associate Director

About Cognizant:
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Our Culture:
Your passion, integrity and experience are integral to Cognizant's success. You will be welcomed into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients are fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.

At Cognizant we recognize that companies that are open and welcoming to a multi-cultural diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant is focused on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

The Role:
As a Client Relationship Manager, you'll play a vital role in driving success for our IT and consulting businesses. Acting as a business owner for assigned accounts, you'll manage day-to-day activities and profitability, while identifying new opportunities and ensuring delivery excellence. Your success will be measured by your ability to foster strategic relationships, meet client expectations, and contribute to business growth.

Responsibilities:
Ensure on-time, on-budget delivery with improved quality and profitability.
Lead onsite project teams and gain a deep understanding of the client environment.
Drive backlog growth through renewals, extensions, and proactive bids.
Cultivate senior relationships through delivery excellence.
Serve as the main point of contact and oversee day-to-day delivery.
Support firm-wide delivery initiatives as directed.
Work with clients to define their problems and co-create solutions
Drive RFPs / proactive bids with regards to renewals, extensions and expansion

Requirements:
Extensive client-facing experience in consulting or IT professional services.
Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
Track record of managing client P&L
Strong background in digital services/solutions and project management.
Proven ability to contribute to new business development and handle multiple tasks in a dynamic environment.
Strategic problem-solving skills with enterprise-wide implications.
Adaptability to diverse corporate environments and audiences.
Experience working with CRM is highly regarded

Next Steps:
If you believe you are the right fit for this opportunity or are interested in joining Cognizant, apply directly through our platform.

To explore all open positions, visit http://www.cognizant.com/careers. Cognizant is committed to providing equal employment opportunities and may conduct background checks for successful candidates.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : May 29 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Business development