Client Services

Workspace365 is a premium, 100% Australian-owned coworking and serviced office group. We have prime locations in Sydney, Melbourne and Brisbane in the CBD, fringe, and coastal areas. With years of experience in the industry, we are dedicated to creating flexible and dynamic workspaces that provide the highest quality service and facilitate experiences that help modern businesses thrive. 

With recent successes propelling the growth of the business, we are now looking for a talented customer service professional to fill the role of Client Services Representative. Our ideal candidate would preferably have a background in hospitality, administration and/or customer service. A great opportunity for someone who is eager to expand their skills in a corporate setting.

The ideal candidate will possess several key attributes: a robust sense of initiative, organizational prowess, and a genuine enthusiasm for developing skills in a fast-paced office setting.

Key Duties:

• Acting as a first point of contact for all tenants and their guests. 
• Creating and updating tenant information within our CRM.
• Building rapport and managing a relationships with businesses across a range of corporate backgrounds. 
• Handling phone calls for tenants of a wide range of queries. 
• Maintaining stock levels of essential office and kitchen supplies. 
• Maintain the Business Centre's facilities and the presentation of the shared amenity. 
• Completing ad-hoc administration and secretarial tasks for tenants. 
• Provide administrative support to the General Manager, Sales Manager and Director. 
• Host monthly events for tenants and encourage networking between tenants. 
• Control expenditure and liaise with contractors and suppliers. 

Key Selection Criteria:

• Availability Monday to Friday 8.30am – 5pm
• Ideally 1-2 years’ experience in hospitality (ideally hotel reception), travel or administration
• Flexibility to work across multiple Brisbane based locations (as required)
• An ability to work independently and in a team
• A proven track record in Customer Service roles
• Excellent verbal and written communication
• Proficient computer skills, particularly in Microsoft Suite

What we offer:

• Working as part of a dynamic team 
• A second to none work culture, with regular team dinners and events
• A-grade offices in prime CBD and fringe locations
• A fun and vibrant business model where no day is the same
• Working in a small team where you are valued
• Opportunities for progression within the company for the right candidate
• A number of employee perks accessed through our HR/employee engagement software 

If you meet the above requirements and are keen to work with a great team with an exceptional work culture environment please hit the apply button below. 

Please note that only successful candidates will be contacted. We ask that all applications are sent through Seek and no phone calls or emails are made.