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Form of workAn exciting career opportunity is now available in a well-established Townsville financial planning business, offering a great team culture and staff incentives.
With top-of-the-art technology and a strong community presence, we seek a highly motivated and enthusiastic individual to support our team of client service officers and work alongside our team to continue to drive business improvements and success.
About the role:
- Management and co-ordination of the client service team.
- Liaising with a team of advisers, providing support and ensuring quality and timely implementation of all advice.
- Delivering ongoing training to all Client Service Officers, including development and management of training schedules and presentations.
- Preparation of reports on various internal KPI’s for Management.
- All Human Resource (HR) requirements of the client service team, including mentoring, coaching and staff performance.
- Ensure Client Service team perform tasks in line with internal processes and procedures, as well as industry standards.
Experience and Attributes:
The successful applicant should possess the following attributes:
- Previous HR experience required, including having been involved in performance reviews as a coach/mentor.
- Strong computer skills
- Well-developed relationship-building skills and excellent communication skills.
- Thrive on being busy and proactive.
- High attention to detail with superb organisation skills
Applications close Friday 5th of April 2024
To be considered for this opportunity, please submit your resume including covering letter via Seek
