Address
Form of work
Salary- Unique opportunity in a not for profit community organisation
- One RDO (Rostered Day Off) per month
- Full time, permanent
- Salary: EBA Level 3.1 ($78,125.52+Super)
- Location: Lilydale
What we do
The GMCT is a large not-for-profit, purpose driven organisation. Our people are an exemplar of our Values and commitment to the families we serve.
We are committed to the recruitment of quality individuals. We foster a mindset of constant development of our processes, services and teams in a dynamic and people centred culture, dedicated to fulfilling our Vision. We are a business that truly lives and breathes our Values of Integrity, Compassion, Respect and Sustainability.
About the role
We are looking for a passionate Client Services Receptionist to join our Client Services team based in the Easten region.
Key responsibilities will include, but not be limited to:
- Respond to all enquiries as first point of contact (walk in)
- Respond to customer enquiries in a timely manner ensuring a high-quality customer service is maintained
- Process and administer enquiries
- Memorialisation and Merchandise Sales (walk-in)
- All administrative and clerical duties associated with customer requests, processing payments or other activities via appropriate channels
- Maintaining a professional work environment while providing a helpful and courteous service
To be successful in this position you will require:
- Qualification within the Business/Administration field or relevant experience in a similar or comparable retail sales role
- Experience in a similar customer focussed role with a professional and helpful approach
- Strong organisational and time management skills
- Excellent attention to detail and the ability to deliver accurate and constant outcomes in a busy environment
- Well-developed communication and interpersonal skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds.
A career with us:
Our people are our most valued asset - we understand the importance of providing a rewarding, inclusive and supportive work environment where all people are empowered to bring their best selves.
We offer:
- Comprehensive induction program
- One RDO (Rostered Day Off) per month
- Fantastic Training and Development opportunities
- Free onsite car parking
- A collaborative team that fosters growth and innovation
- Modern work stations
- Employee Assistance Program to support our employees and their family's overall wellbeing
How to apply:
Please ensure you include a cover letter as part of your application. We would like to know why you are interested in the role, and, taking into account the Key Selection Criteria as a whole, how your skills, knowledge, experience and qualifications are applicable to the role.
Applications close 5pm Thursday 21 March 2024
For a confidential discussion, please contact Olivia Watson 0461336*** Please note, we do NOT accept applications via the Seek "Apply Now" button.
Please apply via our careers site by following the link below. https://gmct.recruitmenthub.com.au/Vacancies/
This position requires the successful candidate to undergo a pre-employment medical, police check and values testing. You may be asked to provide proof of vaccination.
GMCT is a Supportive Employer of Australian Defence Force Reservists.
GMCT is an Equal Opportunity Employer.
We encourage applications from people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander people, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support accessibility needs - so reach out to us at **********@gmct.com.au.
