Client Support Worker Hsp - Noble Park

• Full-time maximum term position to 30 June 2024, based in Noble Park
• You must be able to speak one of the following community languages fluently to be considered:

• Burmese, Haka Chin, Karen
• Annual salary is $52,717 + 11% super
• Other benefits include:

• Regular performance feedback and performance review process
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
• Flare Employee Discounts Program
• 17.5% Annual Leave Loading

About the role:
We are seeking applications for Client Support Worker (HSP) positions for our Noble Park location to undertake over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies and undertake the duties of a Community Guide when required.To be considered for this role, you will be able to demonstrate the following key selection criteria:

• Minimum of Certificate III in Community Services or similar field; AND / OR a minimum of 2 years' experience in case management support of clients from CALD backgrounds
• Community language as outlined above
• A current valid Driver's Licence for Victoria
• A current Working With Children Check (Employee) for Victoria
• Strong written communication, report writing and word processing skills
• Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
• Demonstrated ability to apply the Strengths Based Model in practice with clients
• Experience in maintaining and implementing administrative and database systems
• Computer literate and ability to use word-processing, spreadsheet and database programs
• Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
• Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Australia Vision and Mission and demonstrated commitment to quality and continuous improvement principles

Applications for this position will be accepted up to 5 PM on Sunday 14th April 2024, however interviews and/or other selection processes will commence as suitable applications are received.To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights