Club Manager - Merrylands

ONE PLAYGROUND ORIGIN

Starting from humble beginnings as a small bootcamp in Surry Hills, today, we are a national brand on a mission to “Inspire Change” in the Global Fitness Industry.

In March 2023, Fitness Playground became One Playground. This change represents our move beyond just fitness, and aesthetics, to become an all-encompassing Playground for all things health and fitness.

ONE PLAYGROUND PHILOSOPHY

We believe that Gyms must get better at taking care of their members. Our philosophy is “If we take care of our staff, they will take care of our members”.

This philosophy has been a critical driver for the growth of One Playground and our people over the past 10 years. It has led us to grow to a team of over 250 across four locations, and we are proud to be consistently recognised as one of Australia's best places to work.

Our accolades include being rated Top 50 Places to Work in Australia, 2019 & 2020 Employer of Choice Award, AFR Best Places to Work, 2021 and FITSummit Boutique of the Year 2022 and 2023.

WHAT ARE WE?

At One Playground, we are committed to creating the best gyms, not the most gyms.

We are a new kind of gym, a ‘super-boutique’, giving members complete access to a ‘one-stop-shop’ of fitness and wellness.

Our mission is to defy expectations by offering award-winning designs, fostering connected communities, providing a wide range of classes, and employing exceptional individuals who are passionate about what they do.

Alongside our purpose to “Inspire Change”, One Playground has a strong set of 6 core values.

We are “One Team”, of “Great Humans”, who get “Better Every Day”, working on “Mastering Our Craft”, so we can “Design the Future” and, most importantly, “Do Cool Sh*t!”

If this sounds like a workplace culture that resonates with you, we would love you to apply to become part of the team.

THE MERRYLANDS REVEAL

For the first time, we will be opening our doors beyond Sydney’s Inner-West and bringing world-renowned fitness experiences and facilities to Merrylands in late 2024!

THE ROLE

Our Club Managers share our values and lead our growing teams. This pivotal role focuses on achieving outstanding results by empowering and developing our talented individuals, while effectively managing our club operations, facilities, and member experience.

Our multi-service gyms are expansive, with each club consisting of a team of 2-3 Managers, 35+ Personal Trainers, 30+ Group Instructors, and a Membership Team serving 5,000+ members.

This position requires a bold and determined individual who thrives in challenging environments.

Your responsibilities encompass five key areas of success:

1. Business Management

• Oversee the performance across multiple departments including Coaching & Group Fitness.
• Review monthly performance data regarding your club departments (ie. coaching sessions & member class attendance) and identify expansion & development opportunities.

2. Sales Management

• Lead and manage a world class sales team, to achieve targeted benchmarks through effective Lead Generation, Lead Management, Sales Performance, and Sales Coaching.
• Setting and contributing to targets for attracting new members

3. Services Management

• Ensure a world-class member experience through efficient management of member account enquiries and debt management.
• Maintain up-to-date knowledge of the latest fitness trends, managing up effectively, providing recommendations to senior leadership to improve member experiences.

4. People Management

• Foster the growth and development of your team (and new team members) through timely training and one-to-one coaching, ensuring their personal satisfaction and long-term career progression.
• Managing staff, including recruiting, hiring and training new team members

5. Facility Management

• Uphold a world-class facility, ensuring equipment is serviced, maintained and reported when faulty.

ABOUT YOU

To excel and find fulfilment in this role, you must:

• Love working in a team environment alongside other Great Humans.
• Lead from the front and not be afraid to get your hands dirty.
• Have passion for learning and ongoing development.
• Bring a unique ability to motivate, inspire, and connect with others.

REQUIRED SKILLS

• Previous work experience as a Club Manager or similar role of at least 3 years is required in lieu of a formal tertiary qualification
• You are knowledgeable of diverse exercises for a range of training styles, and confidently provide guidance to client’s who need adjustments to their training plans.
• You have high standards of execution and demonstrate excellent communication skills.
• Demonstrate ability to inspire, motivate & instruct people towards achieving their individual goals.

WHAT IS IN IT FOR YOU:

• Work in a world-class gym environment like no other
• Be part of the journey to set up and open a brand new One Playground facility
• Join a company that’s going through rapid growth
• A clearly defined career progression plan to accommodate your ambitions and development.

If this resonates with you, and you are ready to embrace a role that allows you to unlock your potential, we would love to hear from you!

Please APPLY with your CV and a cover letter addressing why you think we would be a great fit. Applications close 2nd May 2024.

You can also take a tour on our website here: https://oneplayground.com.au/careers/