The role of Co-Responder officer is to provide diversionary support to young offenders subject to youth justice intervention, or those at risk of entering the youth justice system, with the aim of preventing offending and reducing re-offending.The Co-Responder officer will work collaboratively as part of the Co-Responder Team comprising of the Department of Youth Justice and the Queensland Police Service (QPS). The Co Responder officer will provide support and coordinate service delivery to ensure the required actions and referrals for young people at risk, are undertaken in a timely and efficient manner. This position will require working in a QPS environment including watchhouse and station, with dedicated QPS officers in unmarked police cars and in the office, to connect with young people and families, patrol hotspots and link in internal and external stakeholders.Job details Position status Casual
Position type Flexible part-time
Occupational group Community Care
Classification AO5
Workplace Location North West Qld,Townsville region,Mackay region
Job ad reference QLD/561690/24
Closing date 24-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Corinne Smith
Contact details Phone: 4796 6452
Access theRole requirements:
- Whilst it is not a genuine occupational requirement, it is highly desirable that this position be filled by an Aboriginal or Torres Strait Islander person
- Hours of work - Employees will be required to undertake 24/7 continuous shift work in accordance with the Queensland Public Service Officers and Other Employees Award - State 2015. Roster patterns will include day, afternoon and night shifts including weekends.
- Drivers' license: it is a mandatory requirement for the occupant of this position to hold a current unrestricted “C” class driver's license. Officers may be required to drive government vehicles as a part of their day-to-day work.
- Blue card: this role provides support services to children and young people and therefore will require a valid Blue Card with the organisation. Please refer to the Blue Card Services website (
- Deliver support services (both during and after hours), in collaboration with the QPS, by effectively responding to, engaging with, and assessing the risks and needs of children and young people that come to the attention of police, to minimise or prevent the likelihood of involvement or further entrenchment in the youth justice system.
- Proactively and effectively engage with children and young people to deliver support services, including referring young people to programs and agencies; linking young people in with their families and support persons; and connecting with Youth Justice counterparts to inform case management activities.
- Engage with and establish partnerships with a broad range of internal and external stakeholders and service providers, including the QPS, in a number of local areas, to achieve quality casework outcomes.
- Undertake a range of record and information management tasks including maintenance of case records, preparation of reports, performance reporting and data entry to inform casework and accountability.
- Develop strong links to Youth Justice Service Centre counterparts and share information to inform improved court and case management activities in both community and custodial settings.
- Actively participate in training and professional development activities to develop, maintain and enhance knowledge and competencies to ensure that service delivery is based on contemporary, evidence based, best practice principles and is consistent with current practice trends and objectives.
- Actively participate in and contribute to the good governance and objectives of the region and department.
- Contribute to an organisational culture that ensures sensitive and effective communication with people from other cultures including people from Aboriginal and/or Torres Strait Islander backgrounds and be responsive to cultural protocols to ensure they are embedded in service delivery.