BOC Limited AustraliaCommercial Manager - QLDRocklea (QLD), Australia | req16456What you will enjoy doing
- You have strong commitment to safety and strive to maintain safe working environment and practices for self and others in accordance with BOC Safety Standards and Regulations
- Coordinating and optimizing key touchpoints for channel service across Customer Service Centers and Agent support teams, you ensure service levels are consistently maintained by implementing strategies to enhance customer experience and satisfaction
- Furthermore, you provide guidance and support to ensure effective customer engagement and retention strategies are implemented whilst supervising relationship managers, responsible for unmanaged customers
- In addition, you participate in the deployment and implementation of new offers as needed and collaborate with central teams to develop new local offers tailored to specific market needs
- By ensuring seamless integration and utilization of digital tools at the local level to drive sales efficiency and effectiveness, you work closely with central teams to develop digital sales tools aimed at improving zone performance
- Analyzing sales data and metrics to identify trends, opportunities, and areas for improvement, you are the primary point of contact for sales rhythms and metrics management for Zone, GMs and central SFE and you collaborate with stakeholders to develop and implement strategies to meet sales targets and objectives
- As a positive interface for BOC to existing and prospective customers, you drive continuous customer service improvement and seek to increase the range of products and services to customers
What makes you great- You possess a bachelor's degree in business administration, marketing, in a related field or equivalent
- In addition, you have proven experience in channel management, sales operations, or related roles
- Strong leadership and team management with excellent communication and interpersonal abilities
- Furthermore, you have an analytical mindset with the ability to interpret sales data and metrics
- Your proficiency in digital sales tools and technology will aid you well in this role
- Ability to collaborate effectively with cross-functional teams
Why you will love working with usAt Linde we identify ourselves with our products - either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high-quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.
What we offer you!At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.Our people have the opportunity to thrive and excel. We provide a wide range of training programmes to enhance career development, with a potential for overseas opportunities. We also have a variety of employee appreciation programmes to recognize solo and collaborative team efforts.At BOC we understand and respect a work/life balance, and that's why we have introduced initiatives such as generous parental leave, flexible working arrangements and attractive superannuation benefits. We are also firmly enthusiastic and involved when it comes to the community as well as our partner charities with organisations such as Road Safety Education and Redkite.BOC is proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits here: https://au.work180.co/employer/boc-auHave we inspired you? Lets talk about itSo, what are you waiting for? The opportunity is yours. Are you ready to take the lead?We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.In order to apply, you must have full work rights in Australia.Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.BOC Limited Australia acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
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