Commercial Operations Leader

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

• Reporting, extracting data from our various systems, analyzing it, and presenting your findings in concise dashboards & reports. Primarily you will be collating, enriching, and processing data sources like Market & Sales, CRM and customer interaction data, business performance, and visualizing this information to drive insights-based decision-making and actions.
• Responsible for salesforce territory sizing & design, sales-incentive structure design & calculations, customer interactions reporting data hygiene (in both global and local dashboards), taking charge of business and operational governance reviews with local stake holders, leaders, and international business stakeholders.

• Ad-hoc data analyses to answer complex business questions relating to our marketing capabilities which will require problem solving, data analysis skills and strong business acumen.
• Support local business decision-making, demonstrating strong execution through relative insights to improve commercial effectiveness via robust analysis, project management and tracking.
• Work as a collaborative team member of the local and global Next Generation Customer Engagement teams to standardize and streamline data reporting, drive productivity efficiencies, and ensure data accuracy.
• Transform data to insights to drive our omnichannel customer engagement strategy specifically, right time, right message, right channel communications.
• You will help drive significant business decisions and garner support from the brand teams AND leadership teams (NAPAC and IBU).

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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