Address
Form of work
SalaryThe Communications and Engagement Officer involves developing and implementing communication strategies to elevate brand recognition and customer satisfaction for Corporate and business services. It also entails monitoring engagement channels, supporting crisis communication efforts, and refining strategies based on feedback to ensure effective communication and positive stakeholder engagement.
Client Details
This organisation is dedicated to providing comprehensive care and support for seniors in their ageing journey. With a deeply ingrained ethos of treating clients as family, they prioritise creating meaningful experiences and connections within their community. Through a combination of quality clinical care, genuine companionship, and a commitment to understanding and meeting the evolving needs of their clients and families, this company aims to be the preferred choice for elderly care, fostering a warm and welcoming environment that residents can truly call home.
Description
The key responsibilities of the Communication and Engagement Officer include but aren't limited to:
- Develop and execute communication strategies to enhance brand awareness and customer satisfaction.
- Create high-quality content for various platforms to support organisational objectives.
- Monitor and manage communication channels to shape brand experience and engagement.
- Support crisis communication management and PR activities as required.
- Evaluate and adjust communication strategies based on engagement success and stakeholder feedback.
Profile
The right person for the role will possess:
- Minimum 3 years experience in a similar role
- Advantageous to have worked for an aged care facility or human services company
- Demonstrated experience providing communications strategy and execution to engage customers and build a great brand engagement and reputation
- Proficiency in Microsoft Office Suite
Job Offer
- The opportunity to work in a company that has a strong sense of community and values
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Victoria Luxton on 0415 517 ***
