Community Engagement Officer

About the role:

The Community Engagement team plays a pivotal role in maintaining the trust and goodwill between the City of Swan (the City) and our community. We currently have 2 x permanent full-time opportunities for  Community Engagement Officers to join our Community Engagement team.

Our Community Engagement Officers ensure that the City delivers best practice consultation and engagement in line with our values and principles. Working in partnership with internal stakeholders, you will plan, implement and evaluate Community Engagement programs that include digital, face-to-face and printed elements.

These roles require candidates who are self-motivated, can work autonomously and show initiative. You will have a strong customer service mindset, a high capacity to manage multiple tasks and produce outputs quickly, a proven ability to build strong professional networks and relationships, and an advanced understanding of Community Engagement in line with IAP2. Outstanding interpersonal skills, a can-do mindset, and an innovative and creative approach to problem-solving are also crucial to this role.

Key accountabilities include, but are not limited to:

• Work in partnership with internal business units to plan, implement and evaluate Community Engagement programs.
• Uphold the City’s Stakeholder and Community Engagement approach.
• Strengthen the City’s relationships with the community, following the principles of the IAP2 Spectrum of Public Participation and ensuring City consultations and engagements align with best practice.
• Educate internal stakeholders on what best practice engagement looks like, and why it is important to their projects and the City as a whole.
• Maintain a solid understanding of local issues and community priorities, and how this relates to the City’s activities.
• Build and maintain strong relationships with relevant external stakeholders.
• Represent the City at relevant meetings, workshops and events.

For more information about the role please refer to the position description.

The successful candidate will have:

• Exceptional leadership skills with a strong customer service mindset
• A high capacity to manage multiple tasks and produce outputs quickly
• A proven ability to build strong professional networks and relationships
• An advanced understanding of community and stakeholder engagement practices in line with IAP2
• Proven experience delivering successful engagement programs
• Relevant qualifications and professional experience
• Satisfactory National Police Clearance
• Working With Children Check or willingness to obtain as part of the recruitment process

About working with us:

The salary for this position will be from $87,898.52 to $103,784.24 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including:

• Flexibility to balance work and life through supported work from home and a 19-day month
• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Up to 16.5% Superannuation
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work.

About the City:

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations. The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829. Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Alana Joske directly on 0404 039 ***.

For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9***.

To apply, please submit your resume and a one-page cover letter that outlines why you would a great fit for the role, via the link. 

Closing Date: Sunday 24 March, 2024 at 11pm AWST.

The City of Swan is actively recruiting for these positions and reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early; therefore, if you are interested in these positions, please submit an application as early as possible.

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