Community Safety Service Officer

• From $82,084 p.a. total salary package (from $73,950 + 11% super)*
• Temporary, Fixed Term (Contract ending June 2026)
• Full time (7 x 12hr shift fortnight, with night shift rostering)
• Attractive employee benefits - Free parking, onsite gym, wellness program & more!

*P.A Pro-rata Dependent on skills and experience

The City of Melville is a progressive, passionate, and diverse workplace committed to making a difference in the community. We strive to create a workplace that fosters growth, development, and collaboration, where every team member is valued and empowered to succeed.
 

The Community Safety Service is a 24/7 mobile patrol service that acts as extra eyes and ears for local police and the community. We help keep our community safe and secure through high visibility patrols, where we observe, monitor, and report suspicious behaviour and information to the WA Police Force.

In addition to the suite of Safety Services we provide to ratepayers, we also detect and report graffiti, vandalism and abandoned vehicles, and assist the State Emergency Service during storms.

We now seek a suitably qualified individual to contribute towards a shared vision of a Safer Melville where people want to live, work, and participate. As our Community Safety Service Officer, you’ll be responsible for…

• Undertaking proactive, intelligence led community patrol services including foot patrol where required, noting that the patrols are conducted primarily in our cars.
• Attending to customer requests or incidents as required and dispatched by the Team Leader.
• When attending customer requests, using initiative to always solve issues ensuring personal safety and referring any significant problems/issues immediately to the Team Leader.
• Demonstrating behaviours that reflect the organisations values and supports cross functional teams and meets customer and organisational needs.

To be successful in this role, you will possess:

• Essential - Current ‘C’ Class Driver’s Licence.
• Essential - Current Police Clearance.
• Essential - Security Officers License issued under the Security and Related Activities (Control) Act 1996.
• Essential - Current Senior First Aid Certificate.
• Previous experience in a related field
• Sound customer service skills, and effective communication skills – including report writing.
• Effective conflict resolution skills.
• Effective time management skills.
• Ability to work autonomously and as part of a team.

Elevate your work experience with the City of Melville’s benefits!

• Ignite your professional growth with our structured professional development and study assistance programs.
• Say goodbye to expensive gym memberships! Enjoy complimentary membership to our state-of-the-art Gym, Pool, and Health Lounge facilities.
• Get ready for fun with our active social club to connect with colleagues and make lifelong friends.
• Need a helping hand? Our Employee Assistance Programs and supportive leadership team are here to support you every step of the way.
• Unwind and recharge with generous annual leave. Take up to 10 weeks* off per year and come back rejuvenated (*conditions apply, of course).
• Plan for your future with confidence. Our superannuation package includes a contribution up to 14.5%* (*conditions apply).

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date. Apply with your resume and cover letter by February 23 2024

For further queries regarding the position contact: Greg Pajorski – Coordinator of Community Safety Service – 08 9364 0***

The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.