We are now seeking a Compliance and Assurance Lead for Sales and Member Service.
This full time, permanent position helps provide assurance that our sales and member services are meeting member needs, as well as risk, compliance and quality standards.
What will you be doing?
- Cultivating strong working relationships with stakeholders, including risk, compliance and assurance professionals across the business.
- Developing frameworks that help the business in complying with regulatory obligations and RAC policies and procedures.
- Supporting the business in the management of risk, including control self-assessments, and conducting key control testing.
- Supporting quality assurance programs, including regular analysis and reporting on trends and opportunities for enhancement to stakeholders.
- Supporting the business in the design of new programs or projects to help ensure high quality services and effective risk management.
- Demonstrated experience in supporting business improvement activities, ideally in a financial services, customer service or other frontline environment.
- Strong risk management, compliance and assurance-related skills.
- Commitment to integrity and professionalism.
- Tertiary qualifications in a related discipline are desirable.
- Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance
- A competitive base salary plus Super and a very active Social Club
- In-house Health and Wellness programs and Platinum WorkSafe Certification
- Career growth and development opportunities
If you are ready to choose RAC Auto Services - click on the 'Apply Now' button!
Please note: We encourage you to apply as soon as possible as RAC reserves the right to close this vacancy without notice.
Supporting Diversity & Inclusion
RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.