Compliance Manager

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Gallagher Bassett (GB) is Australia's largest Third Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.

Gallagher Bassett has six offices in Australia located in the Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employs over 1,600 staff.

We are seeking a Compliance Manager for a Parental Leave contract through to July 2025 to join our Line 2 team, where you will be a key team member, influencer and advisor across GB. You will be integral in developing, maintaining and continuing to uplift GB’s approach to compliance management.

Reporting to the Head of Legal, Compliance & Ethics, you will work alongside the Risk and Legal team to develop, maintain and implement compliance policies and procedures and to provide independent and objective compliance advice to our internal and external clients. You bring a systematic and disciplined approach through continuous evaluation, monitoring and improvement. You will be able to quickly understand, interpret, advise and report on compliance activities including Australian Financial Services Licensing, Privacy and Modern Slavery.

On a day-to-day basis, you will:

• Design and maintain GB’s enterprise compliance framework and implement procedures to ensure conformity
• Have accountability for GB’s Modern Slavery Program, including supplier due diligence and annual submission of GB’s Modern Slavery Report
• Have accountability for GB’s Privacy Compliance program, including maintenance of the Privacy Framework and Policy
• Work closely with internal and external stakeholders to ensure quality and accurate response(s)/submission(s) to regulators with regards to licensing, registration and ongoing operational reporting
• Support the Chief General Counsel, Head of Legal, Compliance & Ethics and Head of Risk with preparing regulator correspondence
• Develop and maintain compliance policies and procedures
• Identify, mitigate and manage compliance risk and provide proactive support, assurance and advice in respect of interpreting compliance requirements for new/changed regulation, emerging risks, and new services/products
• Coach the Risk Audit & Compliance team, assurance professionals, and business units to support them to be able to provide compliance advice on the daily business operations
• Continually and actively develop technical knowledge in relation to the regulatory framework governing GBand its operations
• Collaborate with other departments, including P&C and IT, to develop and implement effective compliance programs

• Bachelor’s degree in law, business, finance or a related discipline
• Post-grad/business qualifications (Grad Cert/MBA/CA/IIA) – highly desirable
• Demonstrated experience in a similar role, preferably within a Line 2 compliance function
• Success in leading and embedding a quality compliance culture
• Strong experience drafting, reviewing and maintaining policies and internal procedures
• Excellent/Advanced stakeholder management and communication skills, both written and verbal
• Experience in compliance plan reporting, conducting compliance audits and investigations, compliance attestation processes, breach assessment and reporting, regulatory change management
• Strong problem-solving and conceptual skills

Working with us:

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide

range of products and services that we believe will positively impact our diverse workforce.

Just a few of our benefits include:

• Discounted Insurance
• Dress for your day
• Novated Leasing
• Flexible & hybrid working 

To apply:

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We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.