Compliance Officer

Building Industry Training Pty Ltd is a growing leader in their field and operating RTO, servicing clients including over 1200 apprentices/trainees throughout Queensland. Due to continual growth, we require an experienced Compliance Officer to join the team to carry out the following tasks:

• Promote BIT by developing strong relationships and providing efficient customer service to stakeholders with an agenda to increase customer satisfaction and encouraging “repeat business” opportunities.
• Ensure all BIT administration, operations and compliance functions are implemented in accordance with company policy, housekeeping levels are maintained, and employee attitude is consistent with BIT business objectives.
• Develop policies and procedures to ensure contract compliance. 
• Ensure administration and compliance activities and objectives are implemented in an effective, productive and efficient way.
• Conduct internal spotchecks and audits of BIT procedures and systems with the aim of improving efficiencies. 
• Map from training packages to units of competency.
• Develop Training and Assessment Strategy (TAS).
• Manage Accounts and Financial Functions as requested by the RTO Manager.
• Oversee Building Industry Training Website and compliance of marketing products as requested by the RTO Manager.
• Maintain currency of all BIT recording system and files.
• Assist with the coordination of industry specific apprentice off site training with trainers in consultation with the RTO Manager.
• Ensure compliance with ASQA, CSQ, DESBT, NCVER quality and reporting outcomes.
• Advise external parties of obligations within contractual requirements.
• Handle complaints and liaise with external parties to obtain a mutually beneficial outcome for all parties while meeting contractual obligations.
• Reports to the Compliance Manager. 

The successful candidates will:

Have previous experience in a compliance role

Previous experience in an RTO 

Previous experience with mapping and writing from training packages to units of competency

Have an understanding of a Training and Assessment Strategy (TAS) or previous experience developing

Have attention to detail

Be a fast accurate typist

Have excellent written and verbal communication skills

The ability to follow predetermined systems and procedures

Be a team player

Enjoy a fast-paced office environment

Exposure to a Customer Relationship Management database is highly regarded but not essential

Building Industry Training Pty Ltd will offer:

• Training and ongoing support relating from experienced people in the role.
• Room for growth and professional development.
• A full time position.
• A positive team environment.

How do I join the team?

To be considered for this role, please submit both your cover letter and resume via Seek.

Please note: only applicants with the eligibility to work in Australia will be considered.

Only shortlisted applicants will be contacted with applications closing on Friday 8th March 2024 unless a suitable candidate is engaged prior to this date.

No agencies please.