Container Fleet Allocator/Bookings/Customer Liaison

Logistics client based in Sunshine requires a Container Fleet allocator / Coordinator to join their team

Your new company

Logistics client based in Sunshine requires a Container Fleet allocator / Coordinator to join their team on a full time basis

Your new role

• Port bookings
• Customer allocation, planning and scheduling
• Liasing with internal staff including drivers, allocators and yard staff
• Customer service and data entry
• Assisting other team members as required
• Effectively and efficiently Time Slot across all wharves for the business
• Assist in updating customer bookings and delivery schedules
• Collation and accurate recording of customer job details and information
• Entering and reviewing information into in house systems.
• Have a proactive approach to ensure clients are always informed in advance of any matter that may affect the smooth operation of the business and its service offering.
• Managing client work across the week, ensuring that the customers' needs are met, and the outcome is operationally sound for the business.
• Create and be a part of a team environment that coordinates well with other operating divisions of the business.
• Accurately input Delivery Order (EIDO) or Export (PRA) paperwork into in house systems.
• Keep clients advised of the delays by monitoring the grid and liaising with fleet.
• Ensure that all operations are conducted in accordance with relevant policies, procedures and legislative requirements, to ensure safety to staff, the community and the environment.

What you'll need to succeed

• Ability to maintain and build rapport with the Wharves and our existing and new customer base.
• Understanding of the Transport / Wharf Cartage business
• Strong service orientation and customer service focused.
• Excellent interpersonal, communication and presentation skills
• Demonstrated excellence in telephone manner and customer service
• Excellent administrative abilities
• Ability to plan, prioritise and multi-task
• Excellent organisational and time management skills
• Reliable, flexible and team orientated
• Possess an eye for detail & strive for excellence
• Have excellent people and time management skills

What you'll get in return

• Permanent role
• $80,000 - $85,000 per year + super
• Work in a company with a great culture

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email ***********@hays.com.au