Contract Manager

The company: Our client is a premier provider of cleaning and waste management services committed to delivering outstanding outcomes.
 
The role: As an integral part of our State Operational team, the Contract Manager will hold a pivotal position in ensuring the triumph of their contracts by overseeing and guiding the staff, fostering strong client relationships, and optimizing services to meet both scope requirements and financial objectives.
 
Responsibilities:

• Develop and lead a proficient team capable of delivering services round the clock, every day of the year.
• Provide comprehensive training to staff, equipping them with diverse skills for routine tasks and specialized cleaning needs. 25 regular staff, can ramp up to a 100 on occasion!
• Facilitate leadership development and succession planning among staff, including training in cleaning techniques and equipment operation.
• Cultivate a robust partnership and reputation with our clients, ensuring dependable service delivery.
• Enforce company policies and procedures, fostering clear communication within the contract team.
• Continuously seek areas for improvement and implement operational enhancements to achieve utmost customer satisfaction.
• Meet budgetary and financial targets set for the contract.

 Why you should join:

• Opportunity to work with an industry leader at one of Australia's most iconic venues.
• Wonderful team and company culture where internal growth and development is supported and recognised! They tend to promote internally!
• Join a company with excellent morals and vision! They are ethical in their approach and directly deliver services.
• A sustainable approach is important as well as consistently elevating standards and improvements.

 Skillset and Qualifications:

• Possession of industry qualifications or demonstrated experience.
• Proven track record of leadership in operational settings.
• Business qualification (preferred).
• Experience in operational administration.
• Strong project management and resource planning abilities.
• Proficiency in client relationship management.
• Sound financial reporting and analysis skills.
• Effective leadership, team management, and motivational capabilities.

If you feel you have the energy and drive to shine, then please forward your latest resume and a cover letter to ************@pinpointrecruitment.com.au or call Vedangi More on 0452 109 *** to have a confidential discussion regarding the role.