AddressAbout us:
Nationwide Corporate Services is a wholly Australian owned business founded in 2013 to provide specialised integrated solutions and services to the corporate client.
At Nationwide we pride ourselves on designing comprehensive fit for purpose solutions with the aim to exceed the expectations of our valued clients.
Converting problems and opportunities into solutions with the power of technology, strategic thinking, and smarter business models. Nationwide’s specialised knowledge, vast industry experience and best practice is second to none. Our collection of complimentary services is specifically designed and tailored to improve the overall performance of your business and management of your assets.
The Nationwide Management Team is a dynamic group with a powerful set of complementary skills. The team has an excellent balance of experience, qualifications and leadership qualities accompanied by strong technical, operational, commercial and management skills. Our management staff have extensive experience across several industries spanning over 100+ years.
We are a leading customer centric and strategically focused partner for our valued clients.
We deliver optimised integrated solutions and services incorporating best practice and the latest technology. We specialise in the supply, installation and maintenance of security systems and smart technology, providing industry leading security and concierge services and providing innovative parking solutions and professional parking management services.
Nationwide bring to the table a group of highly skilled professionals which are leading industry experts in their field. We offer clients direct access to one point of contact partner that will deliver an enhanced customer experience while maximising efficiency gains for each business.
We work with you in a strategic direction in our quest to deliver a totally unique outcome.
About the role:
The successful candidates will find themselves in a state of the art Control Room in a key position located in our head office in Port Melbourne.
Key Responsibilities:
- Monitor screens and CCTV to ensure the safety of all personnel
- Respond to critical incidents and simultaneously prepare written reports
- Monitor and respond to internal and external alarms
- Answering Parking intercom Calls
- Interact with key managers including emergency services, client representatives and security officers via phone, radio and intercom systems.
- Take control in day-to-day operation across the business from the Control Room.
- Provide remote access to buildings via building access control systems
- Provide excellent customer service
- Answering phone enquiry for all sectors of the business.
Required Skills and Attributes:
- Excellent presentation and professionalism
- Superior customer service skills
- Excellent communication skills; both verbal and written
- High level of computer literacy (Word, Excel, Access Control systems)
- Good typing skills
- Reactive and quick thinker and the ability to show initiative
- Physically fit to conduct foot patrols
- A sharp eye for detail
To Apply:
If you possess all of the essential qualifications and licenses and you are a dedicated security professional, please follow the APPLY NOW link and submit your resume
