About the CompanyAs one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at
CultureOur employees enjoy working with MSS because we:
- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- And because we know how to have fun whilst getting the job done.
The roles, responsibilities and duties of a Security Officer can be performed in many different sectors and varying roles. This Position Description outlines the general duties in line with specific role types and acts as a guide rather than a comprehensive list of tasks.
Operational Duties- Control room operations in a busy 24hr campus environment
- Alarm monitoring and response
- CCTV monitoring, footage review and download
- Incident management coordination
- Detailed incident reporting in a prompt and thorough manner
- Escalation of significant incidents to the appropriate MSS manager and/or client representative
- Delivery of on the job training for new staff
- Compliance with all standard operating procedures and local instructions
- Completion of all logs and registers accurately and to a high quality standard
- Performing security officer duties on other areas of the campus as required according to the roster or management request
- Ensuring radio communications are delivered effectively and in line with correct procedure
- Conducting welfare checks via radio as required
Client Relationships
- Managing and responding to client queries and complaints in a prompt and professional manner
- Ensuring client is notified of relevant incidents promptly in consultation with MSS supervisor/manager
- Provision of reports as required
OHS
- Taking responsibility for safety in your work area including hazard reporting and participation in investigations as required
- Reporting of any safety concern or incident promptly
General- Conduct and behaviour must be of a high standard at all times
- Working collaboratively and professionally with all team members
- Other duties as reasonably requested by a Supervisor or Manager
How to applyMSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
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