Coordinator

Are you passionate about helping vulnerable people?

Can you assist staff to achieve goals and provide quality care?

Do you have time management skills?

Are you resilient and able to think on your feet?

Quality Lifestyle Support has been supporting people since 1998 in the Darling Downs Region offering in home support to people who live with the impact of disability.

As a Coordinator you would be responsible for coordinating your team of staff to provide exceptional care to clients in your caseload.

This would include the following:

Client Relationship Management

• Planning the structure of the care for Clients
• Reviewing risk assessments, safety plans and care plans
• Reviewing and maintaining care plans
• Planning activities for Carers to do with Clients.
• Maintaining Relationships with both clients and client representatives
• Interacting and liaising between Clients and Staff in relation to care
• Reviewing shift notes/case notes
• Producing Care Reports

General Administration tasks

• Maintain internal filing and record administration.
• Ensure all client files and records are error free and updated regularly.
• Attend internal meetings.

Required Qualities

• Professional approach.
• Ability to work under pressure.
• Organisational and time management skills.
• Excellent attention to detail.
• Personal Resilience

Desired Competencies

• Analytical thinking.
• Initiative.
• Business awareness.
• Tenacity.
• Strategic thinking.
• Positive approach to change.

What we are looking for:

• Willing to travel.
• Advanced computer skills (Microsoft, Rostering, Email, Internet)
• Excellent communication skills with strong people focus.
• Ability to work to deadlines.
• Formal qualification in Disability industry or similar preferable
• High-level accuracy
• Highly self-motivated and able to work autonomously.
• Ability to be adaptable and flexible to meet changing priorities and demands.
• Great communicator that is comfortable speaking on the phone and in person with clients, families & carers.
• You have a flair for remembering people and building relationships.

Mandatory Checks Required

• NDIS Worker Screening Check
• Full Australian driver’s license.
• Working with children’s check.
• NDIS Workers  Module
• First Aid and CPR ( or willing to obtain)

We recognize that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation.