As a Corporate Concierge, you will be the primary point of contact for clients and guests, ensuring their needs are met with the highest level of professionalism and efficiency.
Your main responsibilities will include:
- Greeting and welcoming clients and guests with a warm, friendly demeanor.
- Handling incoming calls and directing them to the appropriate departments.
- Manage the calendar for all meeting rooms, ensuring guests and team members are in the correct spaces at the right times.
- Take beverage orders and prepare and deliver food and beverages to meeting rooms.
- Manage the preparation and setup of business lunches/meetings, including ordering catering and ensuring meeting rooms are presented to a highly professional standard.
- Managing and maintaining a well-organised front desk area.
- Supporting administrative tasks and assisting other departments as needed.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Previous experience in a concierge, hospitality, or customer service role is preferred.
- Ability to maintain confidentiality and handle sensitive information.