AddressCultural Events & Programs Coordinator
We are searching for an enthusiastic and motivated individual to join our team of Events & Program Coordinators in our Education and Experiences team.
Our mission is to build global harmony and wellbeing through culturally diverse educational experiences across Australia, that foster enriching learning opportunities that celebrate diversity.
ABOUT CULTURAL INFUSION
Cultural Infusion was founded in Melbourne in 2002 and has established itself as a leader in promoting intercultural understanding worldwide, through the arts, education, digital technology and a philanthropic foundation.
Overview of our products/services:
● Education and Experiences: Working with diverse cultural presenters Australia-wide to deliver programs, resources, and experiences which share culture through the arts.
● Creative Services: Event entertainment and event management services.
● Diversity Atlas: World’s first, diversity data-analysis platform that provides insight into cultural and demographic diversity within an organisation.
● Sound Infusion: Music arranging platform featuring a comprehensive database of instrument samples from around the globe.
● Inclusion Atlas: An app where you can discover, review and share places and spaces based on inclusivity.
Cultural Infusion is an official observer of the 2005 UN Convention of the Protection and Promotion of the Diversity of Cultural Expressions.
For information about our company and team, visit www.culturalinfusion.org.au
ABOUT THE ROLE
KEY RESPONSIBILITIES & DUTIES
Relationship Liaison & Maintenance:
· Maintain relationships with key arts, culture and related associations.
· Maintain relationships with educational providers, local government and community organisations and other clients.
· Liaise with teacher clients, schools and cultural presenters via phone and email
Administration & Management:
· Manage program booking details in Zoho CRM System
· Process Bookings and Events from enquiry to fulfilment
· Process Contracts and feedback
· Maintain effective and timely communication
· Source, update and maintain contacts databases for cultural presenters Australia-wide
· Support the National Schools Team to develop marketing material, and promote the
school programs
KEY SELECTION CRITERIA
● 2 years equivalent experience preferred
● Proficient administration skills
● Excellent customer service skills with the ability to easily build rapport as well as a natural ability to connect with diverse groups.
● Knowledge of and sensitivity in dealing with Aboriginal and Torres Strait Islander people and Australia’s rich diversity of ethnic communities
● Demonstrated experience in database management programs and/or booking programs
● Self-motivation and an ability to work autonomously with excellent time-management skills
● Organised with a high attention to detail and the ability to coordinate multiple events simultaneously
● Commitment to working in the arts industry, especially in multicultural/diverse arts, arts management or arts education
● Working knowledge of education and arts sectors preferred
● Strong and confident communication
● Interest in intercultural understanding, education, world cultures, music and art
ESSENTIAL TECHNICAL SKILLS
Applicants must have proven skills and experience working with the following programs/software:
● Microsoft Office Suite
● Type at least 50 Words Per Minute
DESIRABLE SKILLS/QUALITIES
● Relevant Tertiary Qualifications
● Event Management Experience
● Experience with Customer Relationship Management (CRM) Systems
AVAILABILITY
Full time ongoing, long-term position available to commence ASAP
Office Location: Wellington St, Collingwood VIC
In person office attendance required.
Occasional out of office hours required.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 06 May 2024
- Expected salary: $55,000 - $70,000 per year
