Customer Account Advisor

Customer Account Advisor - Ongoing Opportunity  Flexible location – role can be based in Sydney / Bathurst / Gosford Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share Clerk Grade 7/8: base salary starting at $106,025 - $117,363 plus superannuation and leave loading An exciting ongoing opportunity has arisen for a Customer Account Advisor to join the NSW Telco Authority, a rapidly growing part of Digital. NSW within the Department of Customer Service.

 The successful candidate will be an experienced individual and play a key role in Represent NSWTA with established and emerging customers and agencies at various forums and meetings  Build strong partnerships with stakeholders and customers. Apply Problem Solving and

Case Management skills to effectively manage customer requests. Commit to customer service by working with the customer to proactively identify opportunities and solutions. Work both collaboratively as part of a small team, and autonomously to achieve team objectives.