AddressAbout Us:
At PGL, our purpose is to enrich young people’s lives. We live by our values of Teamwork, Fun, Respect, Inclusivity, Quality and Safety.
We create life-enriching adventures for memories that last a lifetime at each of our three properties. We offer experiences which are designed to challenge and encourage growth, from Flying Fox to Abseiling, Canoeing or Leap of Faith. We provide catering and overnight accommodation, with each Centre able to accommodate between 250-400 guests in cabins and platform tents.
About the Position:
As a Customer Relations Consultant, you will be the key contact for customers of PGL Adventure Camps ensuring all customer needs are met prior to arrival. You will support the Sales Manager and work closely with the Centre Teams to ensure the groups’ individual needs are met and retained sales opportunities are identified and maximised to ensure the achievement of business targets.
You will also ensure the administrative tasks required in this role are accurate and completed within agreed timeframes to enable appropriate handover to Centre Teams prior to the customers arrival on camp.
Previous experience in driving business results through customer focussed sales and business development activities is essential.
What we would like you to do:
- Meet / exceed retained business sales targets
- Provide continuously high levels of customer service
- Maintain high levels of internal administration and communication
- Actively live and share the PGL values
Benefits and Culture:
- Fantastic team and organisational culture
- Hybrid working arrangements
- Birthday Leave – a day off to celebrate your day of birth!
- PGL Wellbeing program, including Employee Assistance Program (EAP), Training Support Arrangement, and other engagement activities
You will need to have:
Due to the nature of the role, all employees are required to provide a satisfactory paid Working with Children check prior to commencing and maintain throughout employment. Additionally, all PGL colleagues will need to have received two satisfactory references prior to starting employment. You have a duty to report any safeguarding concerns through the appropriate channels throughout your employment with PGL.
Want more information?
Email ***********@pgladventurecamps.com.au for a copy of the job description.
To apply:
Please email your CV and a covering letter detailing your experience and qualifications to ***********@pgladventurecamps.com.au.
Applications close 15 May 2024
