AddressCustomer Relations Officer - Part Time
About Us
Greater Hume Council is a small rural Council with a focus on responsibility, growth and sustainability. We are based in southern New South Wales, right near the Murray River, bordering Victoria and the local government areas of Albury, Federation, Lockhart, Snowy Valleys and Wagga Wagga Councils. Our offices are dispersed across Holbrook, Culcairn and Jindera, all a short drive to the shore of Lake Hume.
We offer a broad range of services such as swimming pools, libraries and early year's services through to waste collection, planning permits and major capital works development. Our staff appreciate our flexible approach to work life balance and our friendly, inclusive atmosphere. We enjoy delivering a high standard of meaningful, varied work to our diverse rural communities.
About the Position
Council is seeking an enthusiastic customer focused person to join its Customer Relations team. This position is based at the Council's Culcairn Office as a Part Time role of 20 hours per week, 4hrs per day. Depending on organisational needs, this position could provide the opportunity to work additional hours depending on availability and organisational needs. This is also a very dynamic position, providing you with the opportunity to engage with a variety of stakeholders with the expectation of receiving exceptional customer service and assistance.
Council are looking for someone who is confident in providing exceptional customer service and who is looking to work in a dynamic team environment, with countless opportunities. If this is you, please address the selection criteria within your cover letter, in order to apply and be considered for this position.
A salary amount of $33.32 per hour will be offered to the preferred applicant plus a 11% Council Superannuation contribution.
What we Offer
? Work hours up to 20 hours per week creating excellent work-life balance opportunities
? Long service leave entitlement after 5 years at Council that is transferrable between NSW Councils
? 11% Superannuation contribution (plus the option to salary sacrifice to Superannuation)
? Ongoing access to professional development and employee assistance for tertiary education (up to $8,000)
? Specialised training
? Long-term career with internal secondment/career opportunities
? Corporate Uniform allowance
? Ongoing access to weekly employee health and wellbeing programs, including weekly access to a complimentary Physiotherapist
? Annual health checks, including skin and hearing assessments
? 24/7 access to Employee Assistance Programs (also available to your immediate family members)
? Annual performance appraisals and salary review opportunities.
Interested?
To find out more about the position on offer, refer to the Position Description attachment. Alternatively, please contact Council's Customer Relations Coordinator, Susan Kane, on 0260 360 *** for a confidential discussion.
Please note that applicants may be contacted for interview prior to the closing date.
