Customer Sales & Service In The Freight Industry

Due to our rapid growth and continued success, our Albion Service Centre requires a customer friendly person who can problem solve and continually go the extra mile.
Full training will be provided for the successful candidate, along with ongoing coaching and development. The position is Full-time - Monday to Friday.
The role involves sales and administration, packing, invoicing & consigning parcels & freight, from small parcels to large artworks and heavyweight freight. Local Pick-ups and local deliveries in the PACK & SEND vehicle.
Learn more about Pack & Send at www.packsend.com.au. If this opportunity sounds like you, apply now with your resume plus a cover letter. Permanent residents only. Only short listed candidates will be contacted.
Tasks & responsibilities
Arranging and performing pick-ups and deliveries with PACK & SEND branded vehicle
Packaging and preparing a variety of items for freighting - small parcels, large fragile artworks, heavy awkward goods using professional packaging techniques to ensure safe delivery
Maintain good relationships with customers and provide outstanding customer service
Servicing and maintaining equipment
Keep service centre neat and tidy
Using point of sale computer programs and MS Office products
Tracking and tracing consignments, and resolving delivery issues
Completing various administrative tasks to ensure the smooth running of the business.
To be successful in this role you must:
Be a team player and have a great attitude
Have excellent customer service, selling and conversion skills
Have a success and results driven attitude
Have great communication skills - both verbal and written
Have a unique ability for quick thinking, problem solving and organizing
Have attention to detail
Be physically fit and hard working with a positive, vibrant & high-spirited approach