Key Account Manager

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.
What does the job look like?
Linfox operates Intermodal services across Australia providing competitive supply chain solutions. Our team operates an Australia-wide network with specialised facilities, road fleet and purpose-built rail containers to deliver point-to-point freight transportation using multiple modes of transport.
The Key Account Managers role is responsible for being conduit between all facets of the Linfox Intermodal business and its customers with the Primary goal of retaining, growing and servicing its customers in accordance with the business strategy. The Key Account Manager also ensures that Linfox perform and deliver the services in line with contractual requirements and ensures it is done so in line with the Linfox safety and commercial requirements. Key areas:

• Conducting financial analysis for revenue/profitability management for optimisation & growth
• Reviewing and establishing customer contracts & transport agreements for all customers
• Preparation of customer reporting and presentations (Contract Management)
• Collaborate cross functionally to resolve operational issues or carry performance/compliance issues adversely effecting, safety, freight costs or customer service

Manage and present customer Monthly and Quarterly meetings ensuring a strong and healthy partnership/s including customer reporting and presentations (contract management) * Adherence at all times to the Linfox Code of Conduct. The code provides standards for appropriate ethical and professional behaviour. It is based on Linfox's values of Loyalty, Integrity, Fairness and Trust which form the basis of, and underpin all of Linfox's business relationships

• Work in a safe manner, in accordance with training, Safe Work Procedures and/or instruction

Are you the one?

• Solid experience in an Account Manager, sales or business development position (preferably in Supply Chain/Road/Rail Transport)
• Strong understanding of revenue models and commercial analytics
• Proven ability to effectively communicate cross functionally within the company and the customer
• Direct customer service experience

At Linfox, we are passionate about creating an inclusive workplace where people can perform at their best. We welcome and encourage applications from people of all backgrounds and cultures (including Aboriginal and Torres Strait Islander peoples), ages, religions, abilities, gender identities and sexual orientations.
Sound like you? Please click the apply button to submit your application and resume.
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.
Further information
You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
To find out more about opportunities at Linfox, visit