AddressThe Company
Join a distinguished global leader in the manufacturing and distribution of premium electrical products, serving diverse industries nationwide. With a solid national presence and recent internal advancements, our company stands as an industry frontrunner, committed to excellence and innovation.
The Role
As our Internal SalesCustomer Service representative, you'll play a pivotal role in our team's success. You'll oversee the Internal Sales function, managing a diverse portfolio of top-quality products. Your primary focus will be on delivering exceptional Customer Service and support to both external clients and Internal Sales staff, ensuring seamless operations and client satisfaction.
Key Responsibilities
- Develop and execute Internal Sales strategies for our wide range of specialized products, driving revenue and market growth.
- Efficiently process and follow up on customer orders, quotes, and inquiries, ensuring prompt and accurate service delivery.
- Cultivate and nurture strong customer relationships, focusing on key accounts to drive retention and loyalty.
- Ensure timely delivery of customer orders as promised, maintaining high standards of service excellence.
- Proactively engage with customers over the phone, identifying upselling opportunities and driving sales interest through effective communication.
Skills & Experience Needed
- Excellent verbal and written communication skills to engage with diverse stakeholders effectively.
- Proactive and quick learner, thriving in a dynamic and fast-paced environment.
- Strong multitasking abilities and a passion for delivering exceptional service.
- Demonstrated work ethic and commitment to customer satisfaction, with a track record of achieving results.
- Comfortable initiating outbound calls to warm leads and past customers, driving sales interest and building lasting relationships.
- Experience in the electrical industry is advantageous, but not required.
Salary and Benefits
- Competitive base salary of $60,000 to $70,000 per annum, with additional superannuation.
- Achievable commission structure, offering the potential to earn substantially more based on performance.
- Ongoing training and development opportunities to enhance your skills and advance your career growth within our dynamic organization.
How to Apply
Click APPLY or you can send your resume in word format to *****@salexo.com.au. Alternatively, you can call me on 02 9922 9*** for a completely confidential discussion.
NB: All candidates that meet our client’s shortlist will be contacted within 2 business days.
Danny Rumble
*****@salexo.com.au
02 9922 9***
