Address
Form of workThe Organisation
We are currently seeking multiple Customer Service Consultants for our client operating in the Financial and Technology Industry. Located in St Leonards, you will have the opportunity to work with a highly talented and motivated team across the APAC Region. This role is a 6-month temp to Permanent contract with Work-from-home options readily available.
Chinese (Mandarin and Cantonese) Proficiency in speaking and writing is required.
The Opportunity
This is an excellent opportunity for a knowledgeable and motivated individual who wants to advance their career in a fast-paced industry. This company will provide you with all the necessary skills and resources to excel.
Your duties will include, but are not limited to:
- Responding to all customer enquiries via inbound calls regarding products, returns and placing orders.
- Providing exceptional Customer Service and administrative support to all stakeholders of the business and ensuring accurate data is maintained.
- Assisting the sales and marketing team with promotional activities when required.
Desired Skills and Experience
- Entry level position - no experience required.
- Strong communication skills, and the ability to build customer rapport.
- An eagerness to learn new things and grow your knowledge.
- Proficiency in Japanese or Chinese (Mandarin and Cantonese)
Hours of Work
The role operates on a rotating roster. The Contact Centre operates 7 days per week 24 hours per day.
For more information you can email Mia Kovacevich from our Sydney office at **************@astoncarter.com quoting Job Reference 541067 or alternatively apply here to register your interest.
