Customer Service Co-Ordinator

Newspot Motors has an exciting and unique opportunity for a Customer Service Co-ordinator to join our successful team.   

Our manifesto is to make every moment truly worthwhile and rewarding, and we're looking for a team member who will help us do the same for our valued customers and create a great customer experience.

The Opportunity

Truth be told, the 'Customer Service Co-Ordinator' job title doesn't accurately represent what this role is all about. Really, you'll be 'Mission Control' - you'll be in control of making sure our customers have the best experience possible, from drop off to pick up.

We are looking for a Customer Service Co-Ordinator with a passion for Customer Service to further complement our team.  We are committed to creating a great experience for all our guests.

Our Service Department is a busy and energetic environment with a constant flow of customers seeking your help & guidance.  Our goal is to provide our customers with a seamless service experience by promptly attending to their needs and ensuring they are delivered an extraordinary level of service.

The Role:

• Greet visitors to our Service Department
• Work with our service team to ensure the vehicle is ready on time
• Advise our customers of any work required
• Keep our customers informed during the day
• Co-ordinate the return of the vehicle and explain the work completed

 To succeed you will have:

• Excellent communication skills
• High level of professionalism and personal presentation
• Positive phone manner
• Ability to multitask
• Reliable

The successful applicant will enjoy many benefits associated with being part of Eagers Automotive Group - SA Cars, including:

• On the job training and support
• A strong and enjoyable culture
• Excellent salary
• Five-day working week
• Potential for future career growth within the Eagers Automotive Group
• Employee purchase policy
• Employee assistance program
• Novated leasing and vehicle subscription offers

 Eagers Automotive is an equal opportunity employer that values diversity in the workplace.

At Eagers Automotive, we strongly believe in our core values: Integrity | Inclusiveness | Owner's Mindset | Agility

Eagers Automotive - Moving Together!